"I wanted to report back to you about Scotch now that I've had him for almost two months. He's a wonderful horse, and the desensitizing work you did with him is evident. He's comfortable around my neighbor's llamas and my donkey. I appreciate the fact that you had his teeth floated before you shipped him top me, and that you provided all the information on his feeding routine and his vaccination and worming dates. You were both very responsive and pleasant to work with. Buying the horse off the internet is something I've never done before, and I'm sure, can be a risky proposition. I'm pleased to say that buying Scotch from you has been a good experience, and I look forward to many happy years with him..."